(4.5 / 5)6+ Ratings

Geico Reviews

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Overall Rating

4.5

6 Reviews

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About Geico

GEICO.com is the official website of GEICO, a well-established insurance company that provides a variety of insurance policies, including auto, motorcycle, RV, boat, and home insurance. The website allows users to get quotes, manage their policies, pay bills, file claims, and access various insurance-related services. It also offers additional coverage options such as life insurance, identity protection, and umbrella protection.

Geico Pros & Cons

Pros of Geico.com:

Affordable Rates: Geico is known for offering lower auto insurance rates compared to many competitors.
Multiple Discounts: Geico provides various discounts, including those for good drivers, safe driving habits, and combining multiple policies.
Digital Convenience: The company offers intuitive online and mobile app services, making it easy to manage policies and submit claims.
Wide Availability: Geico is available in all 50 states and Washington, D.C., providing coverage options nationwide.
Financial Strength: Geico has a strong financial rating, with an A++ rating from A.M. Best and AA+ from S&P.

Cons of Geico.com:

Customer Satisfaction Issues: Geico has below-average J.D. Power customer satisfaction scores, indicating some dissatisfaction among customers.
Limited Local Agents: Geico has a limited number of local agents, which may make in-person assistance difficult for some customers.
Claim Process Issues: Some customers have reported difficulties with the claim process, leading to higher complaint rates.
Customer Service Concerns: There have been reports of unprofessional and unhelpful customer service representatives, particularly in supervisory roles.

Overall: While Geico offers competitive rates and a wide range of coverage options, it faces challenges in customer satisfaction and the claim process.

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Geico Customer Reviews (6)

0/5

Gerald Foster

Verified Buyer

Jul 30, 2024

Marina Greco

Verified Buyer

Jul 28, 2024

Angelo Vega

Verified Buyer

Jul 28, 2024

Katrin Hoch

Verified Buyer

Jul 25, 2024

Zara Tomlinson

Verified Buyer

Jul 25, 2024

Kristrún Guðmundsdóttir

Verified Buyer

Jul 24, 2024

Geico Customer’s Q&A

No question yet

Geico Features and Benefits

Geico.com is a popular insurance provider known for its auto insurance services. Here are some key features and benefits:

Low Rates and Great Discounts: Geico offers competitive insurance rates and a variety of discounts, which could save customers 15% or more. Discounts are available for multi-car policies, cars with air bags and other safety features, and members of certain organizations.
Excellent Customer Service: Geico prides itself on its customer service. A recent survey showed that 97% of policyholders were satisfied with the service they received. Service is available by phone or online, even on holidays.
Quick and Fair Claims Settlement: Geico is known for settling claims quickly and fairly.
Exceptional Financial Strength: As a wholly owned subsidiary of Berkshire Hathaway, Inc., Geico has assets of over $32 billion, ensuring they have the resources to pay your claims.
Coverage for Various Driver Profiles: Geico offers great rates for drivers with poor credit, who typically get high prices. It also has cheap costs for other driver profiles, such as good drivers and senior drivers ages 65 and older.
Non-owner Policies and SR-22s: Geico offers non-owner policies and files SR-22s, providing coverage for a wide range of situations.
Digital Tools: Geico provides a solid mix of digital tools for policy management and claims filing.

These features make Geico a strong choice for many looking for reliable and affordable auto insurance.

Geico Pricing

GEICO's average annual car insurance policy rates are $1,572 for full coverage and $413 for minimum coverage. The exact rate can vary based on factors such as driver profile, vehicle features, and additional discounts.

Geico FAQs

Geico Alternatives

Here are the top 10 alternatives to geico.com:

Progressive: Known for its customer-first mindset, Progressive provides coverage and pricing tools that find the best coverage for your budget.
Usaa: This is a top choice for military personnel and their families.
Esurance: Offers top-notch online service and competitive premiums.
Allstate: Known for its wide range of coverage options.
State Farm: Highly rated for customer satisfaction.
Liberty Mutual: Offers a variety of insurance products including auto, home, and life insurance.
Farmers Insurance: Provides insurance for cars, homes, small businesses and more.
Nationwide: Offers a wide range of insurance and financial products.
Travelers: One of the largest insurance companies in the U.S., offering a variety of insurance coverages.
American Family Insurance: Provides a range of insurance coverages and is known for its strong customer service.

These alternatives offer a variety of coverage options and services that may suit different needs and preferences. It's recommended to compare the offerings of these companies to find the best fit for your insurance needs. Remember, the right insurance for you depends on the features you value.

Hope this helps! If you have any other questions, feel free to ask.

How To Open A Geico Account?

To open an account on geico.com, follow these steps:

Visit the GEICO website.
Look for the "Create Online Account" option.
Click on it to register your online account.
Follow the prompts to complete the registration process.

Once the account is created, it can be used to view your policy, make payments, and manage your GEICO policy online. It's a secure and reliable system that makes taking care of your insurance bill quick and easy. Remember, managing your GEICO policy online is easy. You can make a payment, get insurance ID Cards, add or remove a vehicle, and more.

If you need further assistance, the quickest way to contact them is through their app or online. You can also chat for immediate help.

Please note that this is a general guide and the exact steps may vary slightly based on the website's updates or changes. If you encounter any issues, it's recommended to reach out to GEICO's customer service for support.

Hope this helps! If you have any other questions, feel free to ask.

Geico Return Policy?

Geico.com does not have a specific return policy. However, it does have a policy for cancellation of services. Customers can cancel their insurance policy at any time and may receive a refund of any unused portion. If a policy is cancelled in the middle of the billing period, customers can receive a prorated refund for unused services. Please note that if a customer has more than one Geico policy, they may lose their bundling discount, which can impact the cost of the other policy. It's also important to note that there is no cancellation fee for most policies, but North Carolina policies may be subject to a Short Rate premium calculation upon cancellation. If there's a need to cancel a policy, it's recommended to have the Geico policy number for reference and a preferred effective date for cancellation.

For more specific information, it's best to contact Geico directly or visit their official website.